Privacy Policy
Effective Date: May 2026
The House Sommelier Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
Who We Are
The House Sommelier Ltd
Website: www.thehousesommelier.co.uk
Email: hello@thehousesommelier.co.uk
What Information We Collect
We may collect the following information when you contact us or make a booking:
Name
Email address
Phone number
Booking details
Property or venue information
Payment information (processed securely through third-party payment providers)
We do not store full payment card details.
How We Use Your Information
We use your information to:
Respond to enquiries
Manage bookings
Deliver our services
Process payments
Send booking confirmations or updates
Improve our services
Meet legal or accounting obligations
Payment Processing
Payments are securely processed by third-party providers including Stripe. We do not directly store your payment card information.
Data Sharing
We do not sell your personal information.
We may share information with trusted third parties where necessary to operate the business, including:
Payment processors
Accountants or professional advisers
Technology providers used to operate our website and booking systems
Data Retention
We retain information only for as long as reasonably necessary for operational, legal, tax, and accounting purposes.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
Cookies
Our website may use cookies and analytics tools to improve user experience and website performance.
Changes To This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.